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Customer Service Training for Front-line Employees

NOTE: Unless otherwise indicated, all sessions are FREE to current Chamber Members and $25/person for non-members and will take place at the Chamber of Commerce at 111 Hickory Hills Drive in Helena.

Tuesday, August 11 – 1:30pm-4:30pm
  or
Thursday, August 27 – 9:00am-12:00pm

Providing outstanding customer service to your existing customers is the single most important marketing your business can do. This training is designed to insure that any front-line employee that interfaces with the public (even if only by telephone) provides a level of customer service that keeps your customers coming back.

Based on the statewide “Welcome to Arkansas” training program, this program will cover the basic skills and best practices of what it takes to provide excellent customer service in a fun and engaging way. The session concludes with an introduction to community attractions so that employees can serve as effective ambassadors to the increasing number of visitors and tourists we'll be seeing in the coming years.

Graduating participants receive a certificate and pin from the statewide Welcome to Arkansas program and their companies receive a Welcome To Arkansas decal for the window of the business.

Register Now: http://sgiz.mobi/s3/RSVP-Session-33

If you have any questions, please don't hesitate to call us at 870-338-8327.